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Referral commission calculated on money you actually collected

Referral commission is where labs most often pay out money they never took in. If commission is calculated on billed value, an unpaid bill still creates a liability.

Referral commission software tracks which doctors, hospitals or agents send work to a laboratory and what each has earned. Commission accrues against payments the lab has actually collected, so a partly paid or refunded bill adjusts the commission automatically.

Accrual follows the payment

Commission is calculated on what has been collected, not on what was billed. A bill paid half now and half next week accrues commission in two parts. A refund rebases what was already accrued. Nothing is owed on money that never arrived.

Every kind of referral source

Doctors, hospitals, second referrals, TPAs, government panels and phlebotomists are tracked separately, each with its own commission percentage, and each can be deactivated without losing its history.

Statements you can hand over

Commission data exports to CSV, and a referral commission statement exports as PDF for a chosen date range — so the conversation with a referring doctor starts from a document you both can read.

Revenue by referral source

The dashboard splits registrations and revenue by referral source, with a per-referral breakdown. It becomes visible which relationships generate volume and which generate only commission.

A note on what this is for

This is an accounting tool for tracking agreed commercial arrangements and producing accurate statements. What arrangements are appropriate or lawful in your jurisdiction is a matter for you and your professional advisers, not for software.

Frequently asked questions

How is referral commission calculated?

Commission is calculated from the referral source's configured percentage and accrues against payments actually collected on the bill, rather than against the billed amount, so partial payments and refunds are reflected automatically.

Can different doctors have different rates?

Yes. Each referral source — doctor, hospital, TPA, phlebotomist or panel — carries its own commission percentage, and rates can be changed over time with the change recorded in the audit trail.

Can I give a doctor a statement of what they have earned?

Yes. A referral commission statement can be exported as a PDF for a chosen date range, and the underlying commission data exports to CSV.

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