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Diagnostic centre software for higher-volume operations

A diagnostic centre has the same clinical workflow as a small pathology lab and a much harder commercial one. The volume comes from other people — doctors, hospitals, collection centres, panels — and each of them wants a different price and a different statement.

Diagnostic centre software handles the work a busier centre generates beyond a single-doctor lab: separate rate lists for referring clients, collection centres billing against credit, outsourced tests, commission tracking, and reporting across departments.

Collection centres that bill against credit

Each B2B centre gets a credit limit and a wallet. Bills draw against the wallet, and a booking is refused before it is created when the credit runs out — not discovered at month end. The wallet balance is credits minus debits, with a transaction history behind it.

A price for each kind of client

Walk-in patients, a referring hospital, a TPA panel and a collection centre rarely pay the same price for the same test. Rate lists let the price follow the client rather than being remembered and re-typed at the counter.

Referral sources of every kind

Doctors, hospitals, second referrals, TPAs, government panels and phlebotomists are all tracked, each with its own commission rate. The revenue split by referral source is on the dashboard, so you can see which relationships actually pay.

Outsourcing with the margin visible

Route a billed test to a partner lab at its cost price, track it to receipt, and see the difference between what you paid and what the patient was billed. Outsourced work stops being the part of the P&L nobody can explain.

Departments and report grouping

Tests belong to departments — haematology, biochemistry, serology and the rest — and reports group accordingly, so a multi-test bill produces one coherent document rather than a stack.

Honest limits for a growing centre

If you are running several branches under one brand, note that each account currently represents one laboratory: there is no cross-branch consolidation yet. Analyser interfacing is not supported either. Both matter at scale, and neither is built today.

Frequently asked questions

What is diagnostic centre software?

Diagnostic centre software manages patient registration, multi-department testing, billing, referral commissions and report delivery for a diagnostic centre, including work received from collection centres and referring clinicians on separate rate lists.

Can it handle collection centres that pay later?

Yes. Each collection centre has a credit limit and a wallet. Bookings draw against the wallet and are refused once credit is exhausted, so exposure to any one centre stays within the limit you set.

Does it support multiple branches under one login?

Not currently. Each account represents a single laboratory. Centres running multiple branches would need a separate account per branch today, which is worth weighing before choosing this system.

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